Contact Us

Avifna · Customer Care

Get in Touch

Have a question about a style, sizing, or your order? Contact us using the details below. We can help with product information, payments, delivery, returns, and refunds.

Contact Details

Email
info@forever22.shop

Telephone
+44 7755410909

Website
www.avifna.com

Customer Support Hours

Monday–Friday
9:00 a.m.–6:00 p.m.

Time zone
UK local time — Europe/London
GMT in winter and BST in summer.

Enquiries received outside support hours will be reviewed during our next support hours.

Help with an Order

To help us locate your purchase and understand your enquiry, please include:

  • Your order number.
  • The name and email address used for the purchase.
  • A brief description of your question or concern.
  • The relevant product name, size, or colour, where applicable.

For sizing questions before ordering, send us the product name or link and your measurements. Please indicate whether your measurements are in inches or centimetres.

Do not send full payment-card numbers, card security codes, passwords, or one-time verification codes.

Returns and Product Issues

To request a return or report a damaged, faulty, or incorrect item, email info@forever22.shop with your order number and a description of the issue. Photographs may help us assess a product concern, where reasonably available.

Please review our Return and Refund Policy for return conditions, deadlines, costs, and refund information.

Return destination: United States. Contact customer support for the exact return mailing address before posting your parcel.

Our London business address is not the return mailing address. Do not send return parcels to that address.

Business Information

Store / Brand Name: Avifna

Business Address
66A Gurnell Grove, Greater, London W13 0AN,
United Kingdom

This address is provided for business correspondence. It is separate from our United States fulfilment and return locations.