Payment Terms

These Payment Terms explain the payment options and payment-related conditions for purchases made at Avifna through www.avifna.com.

1. Accepted Payment Methods

We accept the payment methods displayed at checkout, which may include:

Payment cards

  • Visa
  • Mastercard
  • Maestro
  • American Express
  • Discover
  • Diners Club
  • UnionPay
  • Elo

Other payment options

  • Shop Pay
  • Apple Pay
  • Google Pay
  • Klarna

Availability may depend on your location, device, browser, card issuer, order details, and payment-provider eligibility. The options displayed at checkout apply to your particular order.

2. Currency and Order Total

The currency applicable to your purchase is displayed at checkout. Please review the currency and final order total before confirming payment.

Your checkout total shows the product prices, applied discounts, and any applicable shipping charges and taxes collected with your order.

If your payment account uses a different currency, your bank or payment provider may apply currency-conversion or foreign-transaction fees. These fees are set by your provider and are outside Avifna’s control.

3. Payment Authorization and Processing

Payment is subject to approval by your card issuer or payment provider. Please provide accurate billing information that matches the details held by your provider.

When you confirm your purchase, your payment method may be authorized or charged. A pending authorization may appear before a transaction is completed. Your bank or payment provider determines how long pending authorizations remain on your account.

Orders may be delayed or cancelled if payment is declined, cannot be verified, or is identified as potentially unauthorized. If an order is cancelled after payment has been collected, the amount collected for the cancelled order will be refunded.

For an approved instalment or deferred-payment option, the provider pays the merchant according to its arrangements, and you make payments to the provider under the terms presented at checkout.

4. Klarna and Shop Pay Instalment Options

Klarna and any instalment options offered through Shop Pay are subject to availability, eligibility checks, and approval by the relevant payment or financing provider.

Where available, the payment schedule, applicable interest or fees, and other conditions will be presented by the provider before you agree to that payment arrangement.

Please review those terms carefully. Avifna does not determine financing approval or change your repayment agreement with the provider.

5. Payment Security

Payments are processed through Shopify checkout and the applicable payment providers using encrypted connections.

For your security, please do not send full payment-card numbers, card security codes, payment-account passwords, or one-time verification codes by email, telephone, or contact form. We will not ask you to provide these details through those channels.

If additional order verification is needed, we may contact you using the contact details provided with your order.

6. Failed Payments and Duplicate Transactions

If your payment is unsuccessful, please check your payment details and billing address, contact your bank or payment provider, or select another payment method available at checkout.

A pending authorization is not necessarily a completed charge. If you notice more than one completed charge for the same order, contact us with your order number, transaction dates, and amounts so we can investigate. Do not include sensitive payment credentials.

7. Order Confirmation

After submitting your order, please check your email for an order confirmation. If it does not arrive, check your spam or junk folder before contacting us.

An order confirmation acknowledges receipt of your order and does not confirm that it has been dispatched. Please review the order details and contact us promptly if anything is incorrect.

8. Cancellations and Refunds

If you need to request a cancellation or change, please contact us as soon as possible. Whether we can accommodate the request depends on the order’s processing status and your applicable rights.

Returns, cancellations, and refunds are handled in accordance with our Return and Refund Policy and applicable law.

Approved refunds are returned to the original payment method. Your bank or payment provider may require additional time to display the refund after it has been issued.

For purchases made through Klarna or a Shop Pay instalment option, the provider will apply any refund to your payment arrangement under its terms. Please check your provider account for updated payment information.

9. Payment Questions and Disputes

If you believe a charge is incorrect or have a payment-related concern, please contact us so we can review it.

Contacting us does not affect your right to raise a dispute with your bank or payment provider or exercise your rights under applicable law.

10. Updates to These Terms

We may update these Payment Terms to reflect changes to our payment options or business practices. Updates will be published on this page with a revised date and will apply to orders placed after the update takes effect.

11. Contact Us

Store Name: Avifna

Business Address:
66A Gurnell Grove, Greater, London W13 0AN, United Kingdom

Email: info@forever22.shop
Telephone: +44 7755410909
Website: www.avifna.com

Customer Support Hours:
Monday–Friday, 9:00 a.m.–6:00 p.m. UK local time (GMT/BST).

For questions about an existing order, please include your order number and a brief description of the issue. Enquiries received outside our support hours will be reviewed during our next support hours.